Your Magento Store Is Down? We Fix It - Fast.
Instant access to senior Magento developers with guaranteed response times, real-time availability, and fixed-price quotes.
No retainers. No agencies. No juniors. Just fast, accountable emergency fixes.
Magento Specialists on Demand - You Know Exactly When a Developer Is Free, Before You Pay.
Need immediate assistance?
You pay only for the 1-hour Diagnostic. If the fix fits in that hour, we fix it immediately. If not, you get a fixed-price quote-zero surprises, zero hourly burn.
Magento checkout not working? Magento payment gateway issues? Magento 2 critical error? Magento Exception? Site-down situation?
This is your "stop the bleeding" option.
Magento error after update? Magento 2 cron issues? Magento performance issues? Admin errors, extension conflicts, or layout breaks?
This is your urgent, but non-critical option.
Magento custom development? Magento troubleshooting? Low-priority bugs and non-urgent fixes?
This is your hire a Magento developer quickly option.
A fast, transparent process built for Magento emergency support and Magento bug fixing. Simple, Zero-Bs Process!
Choose your emergency level and describe the Magento issue (errors, exceptions, affected functionalities, etc.). Add production credentials so we can start immediately.
Every issue begins with a mandatory diagnostic. A senior Magento developer responds within your SLA and starts reproducing the error right away.
We reproduce the issue, check logs, identify the root cause, and fix it if it fits in the first hour. You get real-time updates throughout the process.
If the fix requires more time, you receive a fixed-price quote based strictly on the Diagnostic. No hourly overages. No surprises. Price stays locked.
No guessing. No silence. From ticket submission to final confirmation, you see exactly where your Magento emergency fix stands - in real time.
Your ticket moves through clear stages:
Reproduced → Investigating → Fixing → Fixed.
You receive instant updates the moment a senior Magento developer starts working, identifies the root cause, or deploys the fix.
Whether it's a checkout failure, payment error, 500 error, Magento exception, extension conflict, or performance issue, you always know what's happening.
Every status update includes concise notes explaining what we found and what we're doing next.
Once your Magento issue is FIXED, you receive a short breakdown of the root cause and the applied solution - useful for preventing recurrences.
With 8 precise status stages and a real-time dashboard, your ticket never disappears into a support void.
You stay in control while your production issue is resolved quickly by a vetted senior expert.
This level of visibility is exactly why merchants switch from agencies, freelancers, and slow support desks to DrGento.
Our senior developers resolve the most critical Magento 2 and Adobe Commerce issues, including:
(PayPal, Stripe, Adyen)
(Amasty, Mirasvit, Mageplaza, BSS, etc.)
If your Magento store is down, we diagnose and fix it fast.
Get Your Magento Store Fixed Now When your Magento store breaks, you don't need an agency, a freelancer, or a retainer.
You need a senior Magento developer fixing your issue now - no delays, no juniors, no excuses.
See exactly when a senior Magento developer is free. If we're available, you get help immediately. If not, you know - no false promises.
Zero waiting. Zero guessing.
Choose the urgency that fits your outage: Critical: 30-minute response, High: 12-hour response, Low: 48-hour response.
You get the exact response time you pay for. No waiting in queues.
Every issue begins with the mandatory 1-hour Diagnostic, where we reproduce the error, find the root cause, and define the exact scope.
If the fix requires more time, your quote is fully fixed - no hourly overages, no surprises.
If extra time is needed, DrGento absorbs the overtime, not you.
All work is handled by vetted Magento 2 specialists with 10-15+ years of experience.
No juniors. No PM overhead. No freelancer roulette.
You pay only for the Diagnostic and the approved fix - nothing else.
No long-term contracts. No unused hours. No agency bloat.
We can work directly on your live Magento store for the fastest possible turnaround - ideal for:
checkout errors, payment failures, 500 errors or exceptions, broken extensions, theme conflicts, cart issues, indexing problems, and slow performance.
Credentials are encrypted and handled with strict access practices, fully aligned with our security and responsibility model.
When something breaks, merchants can't wait. They need instant, senior help - not another agency ticket queue.
DrGento was built to solve exactly that:
A fast, no-overhead platform for emergency debugging, powered by senior Magento experts only.
AYG brings the experience.
DrGento brings the speed, structure, and guaranteed SLAs.
Common questions about our emergency Magento support service
Important:
If your Magento store is down, we fix it fast.
The Diagnostic determines the real problem - not the symptoms.
Stop losing revenue. Get a guaranteed senior developer on your issue now.
Have questions about our services? Need a custom solution? Send us a message and we'll get back to you as soon as possible.